Likes her old clunker

[Ron & Lorene Shiflet]

This is a multi-part message in MIME format.

---------------------- multipart/alternative attachment
List,
    I'm running into a problem.  A good friend and client of many years =
just couldn't stand her old clunker of 50 years.  I sold her a brand new =
professional studio which is a wonderful piano. =20
    While we were waiting for the new piano to arrive, she became very =
emotional about her old piano and it became sentimental.  Now she can't =
seem to enjoy her new piano.  I'm trying to decide the best way to deal =
with this.
    Her old piano is a 1950's Baldwin spinet, drop action, scuffed to =
death, missing finish from water vases placed on top, unlevel keys, poor =
repetition, action in need of a rebuild, sounds "tinny" at best.
    Her new piano is a 2001 Charles Walter studio, Queen Anne, =
Accu-tuned to A-440, absolutely nothing wrong with it. =20
    Her complaints are:
  a..     The action is stiff.
  b..     Keys are hard to press =20
  c..     "It feels like there's cotton under the keys".
  d..     The notes don't ring when you let off the key (go figure).
  e..     Keys don't repeat ( we'll look into this, but it didn't happen =
at     the tuning)
  f..     The sound just isn't real bright.
  g..     Won't play loud unless you pound.
I've worked for dealers before who had customers so accustomed to their =
old clunker that they hated the good piano.  All of you tasteful =
technicians, how do you deal with this.  Remember, she's female and it's =
an emotional thing.  I told her to play on it for 2 weeks and get used =
to the feel, and then I'll come out.

Ron

rshiflet@eaznet.com
  =20

---------------------- multipart/alternative attachment
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/b9/82/7c/7b/attachment.htm

---------------------- multipart/alternative attachment--