key tops

[Lance Lafargue]

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Almost all keytops ( I assume you mean plastic) must be cut/filed to fit.
Schaff or American can supply you with keytops.  Also, keytops come in
different thicknesses and that should be considered.  Also, there are many
shades of "off-white".  The same is true with ivory.  Good luck.
Lance Lafargue, RPT
Mandeville, LA
New Orleans Chapter, PTG
lancelafargue@bellsouth.net

  -----Original Message-----
  From: owner-pianotech@ptg.org [mailto:owner-pianotech@ptg.org]On Behalf Of
Bob Tucker
  Sent: Friday, February 23, 2001 7:45 AM
  To: pianotech@ptg.org
  Subject: key tops


  Would any of you happen to have about a dozen key tops for a 1908 Steinway
model K, off-white?  Don't have any here locally.
  Have a musical day,
  Karen
    ----- Original Message -----
    From: Clyde Hollinger
    To: pianotech@ptg.org
    Sent: Friday, February 23, 2001 6:59 AM
    Subject: Re: Likes her old clunker


    Ron,
    Two related incidents come to mind.  I know an elderly woman who traded
in her old car for a brand new one.  Within two weeks she decided she wanted
her old car back and returned the new car at a serious loss.  I guess she
was happy with her final decision, and the same might apply to your client.

    (Please note I am only a bystander in this case.)  A local teacher
bought a new Baldwin studio piano, which she had tried and liked in the
store.  However, when she got it to her home the voicing sounded very
uneven.  The store sent out a couple technicians, who could hear the problem
but were unable to fix it.  The store agreed to exchange the piano for
another one.  This is still in progress at the moment, I think.  It may be
that the same applies to your client.  Most certainly she should have played
the piano before it was delivered, and I assume she did that.  Even so, it
may seem (or actually be) different in her home than it was in the store.
Not an easy situation to deal with; I wish you the best.

    Regards,
    Clyde Hollinger, RPT

    Ron & Lorene Shiflet wrote:

      List,    I'm running into a problem.  A good friend and client of many
years just couldn't stand her old clunker of 50 years.  I sold her a brand
new professional studio which is a wonderful piano.    While we were waiting
for the new piano to arrive, she became very emotional about her old piano
and it became sentimental.  Now she can't seem to enjoy her new piano.  I'm
trying to decide the best way to deal with this.    Her old piano is a
1950's Baldwin spinet, drop action, scuffed to death, missing finish from
water vases placed on top, unlevel keys, poor repetition, action in need of
a rebuild, sounds "tinny" at best.    Her new piano is a 2001 Charles Walter
studio, Queen Anne, Accu-tuned to A-440, absolutely nothing wrong with it.
Her complaints are:
        a..     The action is stiff.
        b..     Keys are hard to press
        c..     "It feels like there's cotton under the keys".
        d..     The notes don't ring when you let off the key (go figure).
        e..     Keys don't repeat ( we'll look into this, but it didn't
happen at     the tuning)
        f..     The sound just isn't real bright.
        g..     Won't play loud unless you pound.
      I've worked for dealers before who had customers so accustomed to
their old clunker that they hated the good piano.  All of you tasteful
technicians, how do you deal with this.  Remember, she's female and it's an
emotional thing.  I told her to play on it for 2 weeks and get used to the
feel, and then I'll come out. Ron rshiflet@eaznet.com

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