Let me introduce myself.

[Richard Brekne]

I dunno Greg.. I do this for regulars.. 5 bucks off a 100 dollar tuning isnt
much, and I find that tuning a piano year in and year out it does get easier.
But thats not so relevant in my case as I sell time slots for and not tunings.
I find its worth in several ways to encourage that kind of regular service. I
have about 70 % of my work from the University, 10 % from school contracts
where I tune all the pianos 4 times in a school year, and the rest goes to
customers that at this point I have on my regulars list. That pretty much
fills my year and allows for pretty easy regulation of my time, and at the
same time allows me a feeling that I am actually accomplishing something
beyond just yanking pianos up to pitch if you get my meaning.

AND !!! grin.. it gives any and all new kids on the block plenty of stuff to
do as I always refer my "call ins" to young kids who demonstrate a serious
commitment to learning the trade. And heck.. they need the work as a general
rule.


Greg Newell wrote:

> Charles,
>     The thing I'd like you to consider is; Does it take you less time or
> effort to tune if the last one was more recent? O.K. two things; Are you
> scheduling a shorter appointment time for these discounted tunings? O.K. 3
> things; Are you likely to increase your business by giving away part of
> your income?
>     Food for thought I hope.
>
> Greg
>
> Charles Neuman wrote:
>
> >
> > For example, you could give $5 off if it's tuned again within 13 months
> > (give them a month of flexibility) or  maybe $10 off if it's tuned
> > quarterly. The idea is that it encourages regular tuning, and the
> > discount is reasonable since the tuning might go faster for the tech on
> > a regularly tuned piano.
> >
> Greg Newell
> mailto:gnewell@ameritech.net




--
Richard Brekne
RPT, N.P.T.F.
Bergen, Norway
mailto:rbrekne@broadpark.no