This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment I don't mean to open a can of dead worms, but could you expound a little = on your system of calling people for tunings. This sounds like such an = intrusion to me - that is why I don't do it. But if folks actually tell = you they like it, well, I guess they must like it! And it sure seems to = work for you! Could you give an example script of what you would say to Mrs. = Typicalpianoclient at the first (or whenever) appointment? Then what do = you say when you call. Maybe I'm overly concerned about intruding on = their lives. I HATE telemarketers. And I know you are not in that role = at all, because they have requested the call. But somehow I still kinda = feel that way. Please tell me what conversations you go through to set = this up. Thanks big time. Oh, and speaking of worm..........I gotta wake my son up, put the canoe = on top of the car, buy a dozen worms.....because we have a date with = momma and daddy bass, crappie, and bluegill!!! (I'll let you know if we = have a super-yummy dinner, or if it's Ragu!) Terry Farrell =20 ----- Original Message -----=20 From: Clyde Hollinger=20 To: pianotech@ptg.org=20 Sent: Friday, November 16, 2001 10:16 PM Subject: Re: Charging overtime Terry,=20 We discussed this here some time ago, and yes, some urged me to raise = my fees. Someone even suggested doubling them.=20 I do raise my fees each year, and I am competitive with others techs = in the area. In my opinion the reason I have plenty of work is that I = have good people skills, I do good (though probably not top level) work, = I can be trusted, and I can be depended on to call my clients when the = next tuning is due, an item for which I get more positive feedback than = anything else.=20 I cannot see myself charging more than the competition because I do = not think my technical skills are significantly better. Due to reading = the Journal, attending two conventions each year, and this list, I know = a lot more than I apply. Thanks for your interest.=20 Regards,=20 Clyde=20 Farrell wrote:=20 I'm just curious Clyde. If you are booked up until March and still = have folks calling wanting to get squeezed in, is it time to raise your = standard tuning service call fee??? I should think these are conditions = where that question becomes quite germane. ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/ea/6b/2c/02/attachment.htm ---------------------- multipart/alternative attachment--
This PTG archive page provided courtesy of Moy Piano Service, LLC