No. This customer specifically asked me what I thought the piano was worth. And I told her. There was no other reasonable choice in this situation, and I would do it again. Terry Farrell ----- Original Message ----- From: "w peterson" <wpeterson2@socal.rr.com> To: <pianotech@ptg.org> Sent: Thursday, October 11, 2001 2:13 PM Subject: Re: Piano Fiasco > I think a god point to remember is that a piano or PSO represents a dream or > is an object of sentiment to a lot of people. Every good home has a piano. > Most people never take care of their piano, and those that do not want to > hear that they have been taken nor that they have a bad piano or PSO. You > the technician stand to loose the customer as your honesty has made them > feel foolish. You will also lose the dealer, and some of the techs that are > in servitude to that dealer. Whistle blowers almost always loose. There is > a lot about biz that stinks. Bill Peterson > ----- Original Message ----- > From: Farrell <mfarrel2@tampabay.rr.com> > To: <pianotech@ptg.org> > Sent: Thursday, October 11, 2001 4:44 AM > Subject: Re: Piano Fiasco > > > > Hi Robert. Thanks for responding. > > > > > Recently a local couple sold their C-3 for I think around $15K which I > > inspected > > > and thought to be in pretty good shape. > > > > How old was it? Was I grey-market? > > > > Terry Farrell > > > > ----- Original Message ----- > > From: "robert goodale" <rrg@unlv.edu> > > To: <pianotech@ptg.org> > > Sent: Wednesday, October 10, 2001 9:39 PM > > Subject: Re: Piano Fiasco > > > > > > > Farrell wrote: > > > <snip> > > > > > > > A C3 now costs about $20,000. So figure hers might > > > > be worth somewhere between $10,000 to $13,000 at a dealer, and perhaps > > > > $8,000 to $11,000 in a private sale. > > > > > > > > She looked at me in horror and told me that she had just paid $19,000 > > for > > > > the piano. She bought it at a dealer blowout - 50% off - > > > > going-out-of-business sale. > > > > > > I haven't checked recently but I think a C-3 runs closer to about $25K > > new. > > > Recently a local couple sold their C-3 for I think around $15K which I > > inspected > > > and thought to be in pretty good shape. $19K is probably too high, > > particularly > > > when you can get a completely rebuilt (inside and out) plain case > Steinway > > M or > > > Mason & Hamilin A for a little more than that. Yes, they probably got > > taken, > > > but I can assure you many more have been taken far worse than that. > > > > > > > Now perhaps it is not good to mention names > > > > here, so I won't. I'll just call the dealer (which I understand is the > > > > largest dealer chain in the US) Mr. B. Now you may ask why the subject > > of > > > > this post has the word "Fiasco". > > > > > > Nuf' said. The dealer of which you B-speak is a Fiasco \:-). I have > > heard many > > > sad things, even just recently. The best thing that can be done in this > > case is > > > educate, educate, educate. Buyer beware! > > > > > > Rob Goodale, RPT > > > Las Vegas, NV > > > > > > > > > > > > > >
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