This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment I disagree. The previous situation with the poor rebuilding I pursued a = bit. I asked around without mentioning the situation and found out that = the guy had retired and was not in the business of rebuilding anymore. = Case closed in my opinion. I dropped it at that point. Giving a value of a piano upon request is something most of us, or at = least I, do regularly. My estimate for current value appears in the = correct range. My estimate for new value today does indeed appear low, = but I made it clear to her I was not real sure of that and I would check = (hence, my post). I don't really think this makes me "the one guilty of = bad business practices", not by a long shot. "If she volunteered the amount she paid and you thought it may be = excessive, avoiding the issue with remarks about how nice of a piano it = is would have been a much better thing to say." If you had read my original post and understood it, you would know that = she specifically asked me what my opinion of its current worth would be. = And I answered her with my best effort. Answering with "it's a nice = piano" would be unprofessional, IMHO. Terry Farrell =20 ----- Original Message -----=20 From: Billbrpt@AOL.COM=20 To: pianotech@ptg.org=20 Sent: Thursday, October 11, 2001 2:42 PM Subject: Re: Piano Fiasco In a message dated 10/11/01 1:19:19 PM Central Daylight Time, = mfarrel2@tampabay.rr.com (Farrell) writes:=20 There are a few people in this business that are just plain garbage. = I=20 really have quite a few more colorful words at the tip of my tongue, = but=20 I'll leave it at that.=20 Terry,=20 It seems to me that you often get way too caught up in things that are = really none of your business and by doing so, you can really get into = trouble or at least harm your own business. Not too long ago you were = very concerned about what to do about a rebuilding job that you thought = was very poor. While you may have been entirely correct about your = assessment, getting involved with it could have been a very bad mistake. = Now this. Giving a free, off the cuff value to any piano should not = be done. Your figure for what you think a new C3 would go for seems = pretty low, so your statements may have been misinformation. In that = case, you would be , not the dealer. If you had answered the question = about what you *thought* the piano was worth with, "I'm not sure without = doing a little research" and followed by offering to do a professional = (for a fee) appraisal, she probably would have dropped the matter then = and there.=20 If she volunteered the amount she paid and you thought it may be = excessive, avoiding the issue with remarks about how nice of a piano it = is would have been a much better thing to say. Instead, you have a very = upset customer and your *opinion* may get back to that dealer. You'll = have nothing to gain for your trouble but trouble itself.=20 Bill Bremmer RPT=20 Madison, Wisconsin=20 ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/15/1d/c0/a0/attachment.htm ---------------------- multipart/alternative attachment--
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