This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Hi Willem. I don't agree with you (although my stand on that is fairly = soft), but I do appreciate your willingness to express a differing = opinion. Do you still feel that way considering that the piano is still = under warranty? Part of my reasoning in mentioning the false beats to = him is that the entire top two octaves were impossible to tune to get a = clear sound. My fear is that someone will play this piano, play up high, = and think "oh, my - I thought you just had this piano tuned - it sounds = horrible up here". He called me to tune his piano and I cannot tune 25% = of the notes anywhere near my standards. I feel reluctant to walk away = without explaining why. If you knew nothing about cars, and brought your car in for a tuneup. = You didn't really notice how bad the thing runs until your neighbor went = up to the grocery store with you an commented about it. They guy tunes = it up as best he can, but it is still miss-firing a bit because of a = poorly seating exhaust valve. THE CAR IS STILL UNDER WARRANTY. Would you = want the mechanic to point this out to you?=20 I would. Terry Farrell =20 ----- Original Message -----=20 From: Wimblees@AOL.COM=20 To: pianotech@ptg.org=20 Sent: Saturday, September 08, 2001 10:15 AM Subject: Re: Killer Octave - Warranty Issue? In a message dated 9/7/01 6:03:44 PM Central Daylight Time,=20 mfarrel2@tampabay.rr.com writes:=20 The owner is a intermediate piano player at best. He has not said = anything=20 about it to me. This killer octave thing to me is real, but its = cause is a=20 bit fuzzy, because I have never fixed one. What is the consensus = here -=20 should I point it out to the owner and suggest he may want to = initiate a=20 warranty claim (snip) Waddaya think? My opinion is that you should keep your mouth shut. You shouldn't have = even=20 pointed out the false beat problems in the upper octave.=20 If this customer is indeed an intermediate player, and he was = satisfied with=20 the piano when he bought, obviously he didn't hear any problems. So = why point=20 them out to him.=20 He probably has a restriction on how much he could spend for a piano. = He=20 might have thought long and hard to buy a "grand." But I'm sorry, for = you to=20 come in and point out problems on this brand new instrument is not in = the=20 best interest of the customer.=20 Just my opinion=20 Willem=20 ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/80/fa/ba/bc/attachment.htm ---------------------- multipart/alternative attachment--
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