This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment I think you are right with this one Wim. Following your suggestion would = have likely provided a better opportunity for educating the person, and = possibly (small possibly here) a better chance of work from her down the = road. Thanks. =20 Terry Farrell ----- Original Message -----=20 From: Wimblees@AOL.COM=20 To: pianotech@ptg.org=20 Sent: Wednesday, September 26, 2001 9:27 AM Subject: Re: SOJ In a message dated 9/26/01 7:27:29 AM Central Daylight Time, = mfarrel2@tampabay.rr.com writes:=20 I got a call yesterday=20 from a young woman who stated that she was a beginner/intermediate = piano=20 player. She and her dad looked at a Steinway baby grand piano that = was 80 or=20 90 years old. Now she appears a tad ahead of the game (but only a = teeny tiny=20 tad) in that she asked me: "how much is it worth?", which was = followed by=20 "it is in fair condition, and I KNOW it needs REFINISHING" - "and = how much=20 does refinishing cost, because we want it completely redone".=20 I gave her a very brief lecture about 10,000 little parts, all wood = & felt &=20 leather & compaction & cracks & warping, etc. and finished up with = "one of=20 the services I offer is to do a thorough pre-purchase inspection of = the=20 piano where I remove the action and inspect all the mechanisms and = the=20 strings, bridges, and soundboard, etc. - you may wish to consider = scheduling=20 an appointment." She responded: "OK, thank you very much" - "click". = Terry:=20 What you need to do in the future is answer the question, and not = expound on more than that. She asked what the piano is worth, and how = much to refinish it. You should have answered just those two questions. = "A 90 year old Steinway that needs to be refinished is worth about = $3,000, and to refinish it is about $4,000." She probably would have = hung up any way, because all she and her dad want to spend is $300 on a = piano, and pay $400 to have it refinished. But that is another story.=20 If she is still interested, then approach the subject of having it = inspected. Then at the appraisal, talk to her about what needs to be = done, and how much it will cost.=20 Wim=20 ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/d8/4f/04/64/attachment.htm ---------------------- multipart/alternative attachment--
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