"Old School Teachings"

[Erwinspiano@AOL.COM]

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In a message dated 4/23/2002 9:15:07 PM Pacific Standard Time, 
RNossaman@KSCABLE.com writes:
             Ron

              Wow can I relate to this. But the best line was the bass 
strings hanging on the strings like a cat on a screen door. Sounds like a 
line from Mickey Spillane
 detective novel or somethin. How cool dude.
        >>>>>Dale>>>>>..

> A few of those old guys never learned anything they weren't originally
> taught, and would tell you so as often and loudly as possible. They were
> Depression kids and some never shook the mind set. Make do, do without, use
> it up, think cheap, play it safe, slide it by. More recently, the tune it
> low guys seem to be the cut-rate tuners, whether they are working for music
> stores or not. They got the tuning job because they quoted the $35 price on
> the phone, the customer fully intends to hold them to that price, and they
> aren't about to do any extra work for the money since they're already
> working so cheap. They would often use the low tuning price as a loss
> leader though, selling hundreds of bridle strap and hammer filing jobs
> (moto tool) as income enhancers. Many times when I was new to the business,
> I'd find myself looking at a very dead old beater with an action so worn
> out it wouldn't work well enough for me to try to tune it. It's a half
> semitone flat, the bass bridge is hanging on the strings like a cat on a
> screen door, entirely free of the soundboard. The customer is complaining
> that my price was so much higher than that other guy's (and not at all high
> at that), and I'm staring at a new set of bridle straps, a set of severely
> filed hammers (into the moldings through the last octave), and very often a
> new set of un-trimmed keytops. 
> 
> The low pitch was just one of the symptoms of the overall service
> philosophy, which the customer rarely noticed anyway. They were more upset
> that I didn't tune the piano that the last guy rebuilt at such great
> expense over that much more reasonable than mine tuning price.
> 
> A whole lot of the problems encountered in this business seem to consist
> of trying to uneducate the customers of what the last guy told and sold 
> them.
> Ron N


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