Convincing the Client

[PNHISTIC1@AOL.COM]

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List,

I agree with Tom.  I use an IPAQ from Compaq.  In Silicon Valley, people are 
always impressed by hi-tech stuff, anyway...:-)  It also houses my Tunelab 
Pocket, and can also be used with the Pocket RCT (when available).  

Very useful for pre-booking service calls.

Dave Stahl

In a message dated 4/23/02 4:22:35 AM Pacific Daylight Time, 
tompiano@gate.net writes:


> Subj:Re: Convincing the Client
> Date:4/23/02 4:22:35 AM Pacific Daylight Time
> From:    tompiano@gate.net (Tom Servinsky)
> Sender:    owner-pianotech@ptg.org
> Reply-to:    pianotech@ptg.org
> To:    pianotech@ptg.org
> 
> 
> 
> 
> Tom,and list,
> I've been in the business 21 yrs. and the amt. that actually respond by
> reminders has always been low.  I've come to expect that due to the amt. of
> hounding reminders and unnecessary mail we all get from every Tom,Dick, and
> Harry.
> If there was every  a better argument for managing clients using a PDA
> Palm Pilot types) is with this very discussion. I have found that while you
> are face to face with a customer they have your full attention. That is the
> time to schedule that next appointment. I'm up to about 50% of all
> appointments  being scheduled for the next tuning.
> With the Palm you'll always know what's going on a year from now and believe
> it's a joy to manage the customers in this predictable manner. Not to
> mention your job situation will always feel more secure.
> 



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