No shows: Was Convincing the Client

[Bigeartb@AOL.COM]

Michael:
     I never, never, ever enter a house unless the client is home. I will not 
place myself in a position to be suspect for robbery or damage to the clients 
property. Therefore, the client must be present for me to help them and I 
always like for the customer to hear the piano and offer their "blessing" for 
a great job. I find that many customers like to showcase their talent so I 
ask them to play for me following the tuning.  If they don't want to perform, 
then I play the piano for them. A little P.R. work goes a long way toward a 
long standing client and the little concert lets me know if they are happy 
with the work. 

Tommy Black
Decatur, Ala.