Not home

[Tom Servinsky]

Clyde,
I'm in your camp on this one. My particular clientele is made up of
extremely wealthy, successful people, many of who you see on a TV and read
about in Fortune Magazine. Many of these folks have homes scattered around
the world and most of the time not even here in S. Florida.
It is very common that after a high level of trust is established they will
give me security clearance and tell to come when ever deemed necessary. Most
of these homes are in gated communities, but still, things can happen and
from  time to time burglaries occur.
I have to admit that  I will not allow myself to be put into this situation
with any client, but for those where a strong friendship and understanding
has been established I'm doing them a favor to get the piano done at a time
when they don't have to listen to the banging.
Just my two cents
Tom Servinsky,RPT
----- Original Message -----
From: "Clyde Hollinger" <cedel@supernet.com>
To: <pianotech@ptg.org>
Sent: Saturday, April 27, 2002 7:38 AM
Subject: Not home


> Tommy and list,
>
> We discussed this some time ago.  I think there must be a big difference
in what
> is considered okay in different areas of the country.  Some of you will
think I
> am crazy for going into a home when no one is there.  But it's fairly
common
> around here for people to just not lock the house that day if they know
the
> plumber, electrician, piano technician, etc. is going to be showing up.
>
> However, I do take the precaution of ringing the doorbell and calling out
"piano
> tuner is here!" even if I'm told no one will be home.  Sometimes they've
had a
> change of plans and someone is home after all.  It's unnerving for me, and
> possibly for them as well, to walk in unannounced when someone is home.
>
> That's for repeat calls.  For first-time calls I inform them that I really
prefer
> they be present, so I can show them why extra work might be necessary, if
it is.
> At the very least they must be available by phone.  But I make an
exception to
> even that now and then, as long as we have a very clear understanding in
> advance.  (Now please don't go into heart failure, anyone!  <G>  )
>
> Regards,
> Clyde
>
> Bigeartb@AOL.COM wrote:
>
> > Michael:
> >      I never, never, ever enter a house unless the client is home. I
will not
> > place myself in a position to be suspect for robbery or damage to the
clients
> > property.
>