This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Depends on the situation. If I am installing new hammers and no opinion = is expressed, I will bring them to the level I think is best. I might = ask if they have a preference for brighter, less bright, mellow, etc.. = But the fundamental development of the hammer won't change. If I walk in on a piano and percieve it as needing voicing I will always = talk to them about it first (unless it's just a bit of through the = string touch up). Sometimes their first response will be that they = like it as it is and I might leave it alone. Other times they have = said they like it as it is only because they are unware of how much = better it can be. =20 The bottom line is that they decide. They have to play it. But you can = open their ears to tonal possibilities. There have been times when I = have come to a piano and spent some time voicing it and they have = commented afterward that they never knew it could sound like that and = why didn't the last guy tell them about voicing. I've also come to = pianos that I thought were horrendously bright but after talking to the = player it turned out they really did like it that way, so, of course, I = left it. Just communicate and it really shouldn't be a problem. David Love ----- Original Message -----=20 From: Z! Reinhardt=20 To: pianotech@ptg.org=20 Sent: August 10, 2002 9:46 AM Subject: To Voice or Not to Voice? [was Re: Baldwin hammers] Ooooh, this could be a juicy topic! Hi Everyone! Who is to decide what the "optimal" tone is for a given piano? It's a common occurrence -- the customer doesn't want the voicing = touched or tampered with in any way and we're driven crazy by the = possibilities in the name of optimal tone. So ... how does one go about = enlightening the customer on this matter without intimidating them, = leaving them with the impression that there is something fundamentally = wrong with their piano or that the work we did (such as replacing the = hammers) was somehow substandard? Z! Reinhardt RPT Ann Arbor MI diskladame@provide.net ----- Original Message -----=20 From: Erwinspiano@AOL.COM=20 To: pianotech@ptg.org=20 Sent: Saturday, August 10, 2002 10:36 AM Subject: Re: Baldwin hammers Hi Ray=20 I say this with all due respect. While I'm aware this = happens and I guess the customers is always right since as it is there = piano, but that doesnt' mean the piano was producing its optimal tone. = It may mean that the raw hammer was producing a better sound than what = wa heard before and had they trusted your judgement a bit firther they = would have had something perhaps even more thrilling. I wonder if the = treble is by now producing the sounds of shattering glass or perhaps if = you got a softer set of renners as I did years ago. These are quality = hammers but the ones I've seen in recent years always needed voicing = especially in the money notes(5 and 6 octaves) Do you know if the client is still ecstatic? Best-----Dale I replaced the hammers on a similar Baldwin a couple of years ago = with Renner. The client was ecstatic with the results, and wanted no = further voicing at all! Ray T. Bentley, RPT Registered Piano Tuner-Technician Alton, IL ray@bentley.net www.ray.bentley.net ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/b2/74/b4/4f/attachment.htm ---------------------- multipart/alternative attachment--
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