Stephen, Clyde-- Clyde--I concur with record keeping--you can never have too much of it. I wrote a program for keeping track of clients and their pianos and thought of marketing it for a small sum, but decided not too as I got the impression that folks wanted such a program to contain a scheduling program. I didn't want to get that involved so what I did only keeps records. I still prefer the date book for appointment scheduling. So I only use it for myself. BUT--I also rebuild and recondition many pianos and that was a different kettle of fish. I am currently working on a database program that keeps track of each piano from a list and records work done, wages, materials cost and sources, and keeps a running total for estimates. It also prints out a form to give to the customer when the piano is delivered. It also keeps images, notes, etc. If there is any interest out there, I would like to know. I wrote it for my own use because I was going nuts with paper records. A screen shot of the main form can be seen at http://www.vt2000.com/cps/prdb1.jpg At 28K it takes about 50 secs to load. Cheers, Clair (and keep those records! you will never regret it.) -- Clair's Piano Service http://www.vt2000.com/cps > Date: Sat, 10 Aug 2002 07:52:42 -0400 > From: Clyde Hollinger <cedel@supernet.com> > Subject: Suggestions to newbies > > Stephen, > > I have a suggestion. Even though you're probably doing few > pianos at this point, figure out a good record system for the > pianos you work on. Then you will never have to say, "I don't > remember." One of my current favorite sayings is, "I only > remember what I write down." Not entirely true, of course, but > not entirely wrong, either. > > In my antiquated recordkeeping method I record the client's name > and contact information, driving directions, piano's year, make, > model, serial number, plus service I provide, items we discussed, > recommendations, miscellaneous notes (unfriendly dog, charming > kids, etc.). I almost never discard records. Once in a while > I'll be called about a piano I last tuned many years ago, and I'm > glad for any information I have. > > Also, it is easy to overlook collecting sales taxes (if they > apply) until suddenly you wake up and realize you've been > breaking the law. You want to figure that out before the > government does. Find out if any apply, and comply now. > > Wishing you the best, > Clyde Hollinger, RPT > Lititz, PA, USA > > Stephen Airy wrote: > >> I just tuned my cousin's Geo. Steck upright (I'd say approx. 52" >> - didn't measure it...) today. The serial # looked like it was >> in the 13000s or 15000s - I don't remember....
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