Potential Customers

[Alan R. Barnard]

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I'd like the list to share ideas about this:

Telephone call: "How much do you charge to tune a piano?"

1. If it is obvious from the conversation that a pitch raise or other =
work will be needed, do you talk about charges beyond the standard =
tuning?

2. If you have a reeeeally incompetent bozo 'tooner' in the area (armed =
with a tuning hammer and electronic guitar tuner and literally does not =
know the meaning of the terms temperament, tempered tuning, =
inharmonicity, etc.) do you try in any way to steer the caller away from =
that person?

3. What "techniques" do you use to try and secure the business?

Thanks

Alan R. Barnard
Salem, MO

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