wim/pitch raise experiment

[Farrell]

I'm just curious here. Why did you refund your fee for tuning and pitch
raising? And why did you buy the piano (unless of course, you really wanted
it for some reason)? Do you feel that your work in any way shape or form
contributed to the plate breaking? IMHO, your work the previous day had
absolutely nothing to do with the plate breaking. I'm pretty easy-going with
my clients, and like to give them the benefit of the doubt. But if this had
been me, they would have had to pry the service fee out of my pocket - or
sued me in small claims court (where I am confident they would loose)!

Just my 1/50th of a half step worth.

Terry Farrell

----- Original Message -----
From: <Bigeartb@AOL.COM>
To: <pianotech@ptg.org>
Sent: Wednesday, January 09, 2002 10:36 PM
Subject: wim/pitch raise experiment


> List:
> Not long ago I raised the pitch on a Baldwin Console (approx.1970 yr) from
> 1/2 step flat to A440. The instrument sounded wonderful.  A few days later
I
>  received a call from the client who said the piano sounded "funny". After
a
> short conversation with the client and an inspection of the instrument
....as
> Paul Harvey says, "here is the rest of the story". The next day the client
> had the carpet "steam cleaned". The steamer steamed real....real good on a
> stain on the carpet next to the piano. The pressure from the sound board
> "ripped" the nose bolt from the frame and the harp broke. Now I always
tell
> clients get your carpet cleaned at your own risk. By the way, I gave them
> their money back and bought the piano for parts. That has only happened to
me
> one time in 25 years and I hope never to see that again....but on all
"pitch
> raises" I'm reminded of this event.
>
> Tommy Black
> Birmingham, Ala. Chapter