Fees

[David Love]

This is a multi-part message in MIME format.

---------------------- multipart/alternative attachment
Hazen:

I agree with your first statement, that what is right for one may not be =
right for another.  Everyone has to decide for themselves what they feel =
comfortable with.  That being said, I use this method mostly for =
standard appointments.  Jobs like regulation I quote as a range, not a =
specific price, because regulation requirements are not always the same. =
 Replacement and restoration jobs, such as hammers, restringing, dampers =
systems, etc., I  always provide a written estimate (meaning the actual =
price could vary if I discover something in the process) requiring their =
signature to approve the work being done along with a deposit of 50%, =
balance due upon completion.  So I am really talking about the normal =
run of the mill service call, "hey come tune my piano, how much?". =20

Of course, this method presupposes a certain amount of consistency in =
tuning time.  If you take 3 hours to tune a piano on a regular, or =
irregular, basis, charging for a 1.5 hour service call probably won't =
work.  Part of the reason I went to an ETD is that it made my tuning =
times more uniform.  Though on a decent piano it generally took me about =
1 - 1.25 hours to tune it aurally, if I ran into a problem piano it =
could take longer, sometimes a lot longer.  With more predictability I =
feel more comfortable with a service call fee based an a preset block of =
time.  For those whose times are more erratic, it may not be the best =
method. =20

David Love
  ----- Original Message -----=20
  From: HazenBannister@cs.com=20
  To: pianotech@ptg.org=20
  Sent: March 16, 2002 7:51 PM
  Subject: Re: Fees


  Hi list,=20
   I think that what is better for one , may not be for the next guy.I =
think for myself,it works better for my customer to know what a =
particular job will cost,instead of wondering how long it's going to the =
take.They might wonder if I'm as fast maybe,as the next guy.I could see =
someone sitting over me ,thinking ,how long is this going to take.If I =
tell them to regulate an action will cost $350,then they know where they =
stand,and it matters not how long it takes.But if we treat our cutomers =
fairly,I think any way we explain it will work.My customers have the =
upmost respect for not only my work,but my opinion.=20
  Good tuning & pricing=20
  Hazen Bannister=20

---------------------- multipart/alternative attachment
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/0d/db/00/2f/attachment.htm

---------------------- multipart/alternative attachment--