Long Distance Tuning Blues

[Farrell]

To make it all just a bit more frustrating, my first service call out there found no one home! As she had been a good local client, I did not charge her for the trip. Now I have driven out there four times for a tuning ($80) and some action work ($90). Oh well. Much worse things happen in this world.

Terry Farrell
  
----- Original Message ----- 
From: "Kevin E. Ramsey" <kevin.e.ramsey@cox.net>
To: "Pianotech" <pianotech@ptg.org>
Sent: Tuesday, April 08, 2003 9:04 PM
Subject: Re: Long Distance Tuning Blues


Murphy's law number 147;  "The further you are from home, the more likely you will do something which requires a second (free) visit."
Kevin. 
  ----- Original Message ----- 
  From: Farrell 
  To: Pianotech 
  Sent: Tuesday, April 08, 2003 10:37 AM
  Subject: Re: Long Distance Tuning Blues


  Then they get charged. When on the phone I make a point to say that "of course, if I find the trouble was my responsibility, there will be no charge".

  Just got back. Neither sustain rod, nor the soft pedal rod, were installed. Oops. My guess is, I'll remember next time!

  Terry Farrell