Alan, I differentiate between regular customers and first-timers when this happens. I just got a call from a church where I've tuned the piano regularly for ten years. In practice this evening they found the piano severely out of tune. All things considered, the situation sounds a little bizarre, but I shifted my schedule around to work them in before Easter. Last minute panic calls from non-customers is a different story. If my schedule is already full (and it nearly always is), I will tell them to call someone else. There is a local retailer who can usually send out an RPT in a day or two, so I suggest they call him. If they really can't get anyone else, AND if I'm in the mood, I will offer to do the work as a favor on an overtime basis -- that is, they pay 150% of regular charges. But since I don't need more work, I'm not eager to go even at that. Regards, Clyde tune4u@earthlink.net wrote: > How is it that so many churches never think about their piano until 3 or 4 > days before Christmas or Easter and then call in a panic? > > I love the conversations that start with "I called the guy we've been using > but he can't come this week." > > "Yeah? Well, fortunately, I'm just here lounging by the pool. Be right over > ..." > > Sheesh. > > Alan Barnard
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