---------------------- multipart/alternative attachment In a message dated 7/13/03 5:04:32 PM, tune4u@earthlink.net writes: > When I darn a piano to heck but the people otherwise are interested > in pianos, I do not charge them and I help them, if they desire, in > finding another piano. > I have found pianos for maybe a dozen clients over the past three years or so, and more than half the time I never hear from the client again. This is not after darning a piano to heck, either. They call me, asking if I know of any pianos for sale; I tell them I'll put them on my list. I find out what kind of piano and price range they are looking for, and a month later, I find a piano which fits their criterion, so I call them to let them know where the piano is. Up to this point, all is cordial, they are grateful, I feel like I'll be gaining a long-term client, and I'm doing two parties a favor. (The seller and the buyer) At this point, one of two things happens: either they buy the piano and I never hear from them again, or they evidently don't buy the piano and I never hear from them again. I had a client whose piano I tuned for 3 years who called to ask me to find a piano for her daughter. I found the perfect piano for her: she wanted a vertical piano with dark wood, and I found her this Acrosonic, and it was cheap! I gave her the info on the piano and I never heard from her OR her mother again! I called both of them several times over the following week. I still don't know if she bought the piano, or not. On that little deal, I not only lost a new client but an old one, too. Another woman asked me to find her a baby grand, and when I called her with a lead on a little Samick 3 months later, she was so grateful. She couldn't believe that I actually remembered her and took the time to call her. Gave her the info, and never heard from her again. She has since ignored my tuning reminder cards. I didn't even ask for a finder's fee or seller's fee on these transactions. I thought it would be enough to gain a client whose piano I would be tuning for the next 10 years. All these pianos I found were in good condition at a good price. I could do no more for my own mother. One last story: a man called to offer me his piano for free. A Wurlitzer spinet with a nice cabinet and bench. I picked it up and did some action work on it, since it wasn't playing very well. I put about two hours into it, levelling the keys, adjusting the letoff, even reshaped the hammers. I sold it for $350, and even included a FREE TUNING with it. Never heard from the client again. He'll probably call me in 5 years wanting his free tuning. I know someone will suggest I've done something to alienate these people, but for the life of me I can't imagine what it is. All relations are cordial and everything seems just fine up to the point that they go incommunicato. (sic) So, Homey don't play that game no more. I still tell people that I'll put them on a list, but I don't call them no matter what I find. It's not worth it. Tom Sivak ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/bb/3e/61/59/attachment.htm ---------------------- multipart/alternative attachment--
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