Disklavier Question

[Dave Smith]

Good work Terry. Looking back, I can see that Kevin's advice was the
simplest and the best.  I looked at my notes and found that the symptom of
the silent rail being turned as I had suggested is NOT a piano what won't
play.  It is an action that won't go back in the piano.  I guess you can
call that a piano what won't play also.  :)

Now that you can work on Disklavier's (as well as build your own
soundboards) you are probably ready for the hard questions.  Like, 'what is
the meaning of life?"

Dave Smith
SW FL
----- Original Message -----
From: "Farrell" <mfarrel2@tampabay.rr.com>
To: "Pianotech" <pianotech@ptg.org>
Sent: Saturday, July 19, 2003 8:51 PM
Subject: Re: Disklavier Question


> Thanks for all the input. The Quiet-Time feature was an add-on unit. It
was turned on. I pressed the on/off button, and thus turned off the
Quiet-Time unit, and became a hero. Thanks all. It was rough, but I was
tough!  ;-)  Sorry it wasn't something more complicated!!!!!
>
> Terry Farrell
>
> ----- Original Message -----
> From: "Kevin E. Ramsey" <kevin.e.ramsey@cox.net>
> To: "Pianotech" <pianotech@ptg.org>
> Sent: Thursday, July 17, 2003 10:05 PM
> Subject: Re: Disklavier Question
>
>
> Hi Terry,
>     The first thing that comes to mind is that she probably has the mute
rail engaged. There is a box on the left side of the keybed. It has an
on-off switch, and two knobs, volume and reverb. If she has the silent rail
engaged and the volume pot all the way down, you won't hear anything.
>     That's probably whats happening here. There are volume controls for
the speakers on the power supply in between the beams under the piano, which
have to be turned up somewhat for the speakers to work. But as far as
getting the piano to play, if it doesn't, it must be the silent rail is
engaged with the volume off.
>   Go out there, take your cell phone. If you run into trouble you can call
Yamaha at (800) 854-1569,, then 2,,then 2 to get right in to the support.
They'll trouble shoot it with you on the line.  I wouldn't lose too much
sleep about it, it's probably something that will take you about 5 minutes
to figure out. Let us know what you found, OK?
> Kevin.
>   ----- Original Message -----
>   From: Farrell
>   To: pianotech@ptg.org
>   Sent: Thursday, July 17, 2003 6:55 PM
>   Subject: Disklavier Question
>
>
>   I am stopping by a client's home tomorrow to look at her Yammy grand
with a Disklavier. I told her I only know a VERY little about them, but she
wants me to at least look at it (heck, maybe I'll find a cord not plugged
in!). She says the piano has been set up for two years, but only recently
she tried using it. She says the keys go up and down when she turns a disk
on, but the piano makes no noise (no music). She thinks it has the Quiet
Time feature (which I know almost nothing about).
>
>   Anyone care to throw out a few things to look at? Thanks for any crumbs.
>
>   Again, I know almost nothing about these things (give me an hour and a
bottle of rum and I MIGHT be able to figure out how to turn it on!).
>
>   Terry Farrell
>
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