Dealer with imagination

[Robert Goodale]

This is absolutely despicable and disgusting.  This is no different then a
car dealership swapping out the engine with one from another car.  The
action probably has a serial number on it somewhere in which case it is not
going be the same as the rest of the piano.  The action is as much part of
the piano as any other component.  The buyer has a very good case here.  If
I was the buyer I would not accept the piano and demand a complete refund
immediately.  Even if the dealer agreed to "fix" the problem the false
business practices alone are more than enough to warrant termination of the
purchase agreement.  I certainly wouldn't want to be doing business with
this person.

Rob Goodale, RPT
Las Vegas, NV

> Is it a common thing to swap actions or am I just
> being too critical?
>
> Dave Davis
> Renton, WA
>
> p.s.  tuning pins were tight, no soundboard cracks,
> nice piano...so far.