Professional identity

[Dave Davis]

Clyde,
 Thanks for the tip.  

Today I tuned a Kawai grand in a funeral home and had
to clear funeral service supplies (I really want to
call them promotional brochures) off the piano.  The
funeral director seemed mortified that I was going to
do something so undignified as tune the piano. I
cleared the piano, then painstakingly organized the
stuff on the piano.  I think it looked much nicer when
I left.  Maybe I should consider a change of
professions...(not).

Dave Davis
Renton, WA

--- Clyde Hollinger <cedel@supernet.com> wrote:
> Friends,
> 
> I think I've mentioned this tip a couple times
> before, but maybe it will help
> one of the new people.
> 
> Several days before the scheduled tuning, each
> customer gets a reminder card
> from me that includes this:  "A quiet atmosphere
> will help me do the best job
> for you.  It will also be helpful if all items are
> removed from the piano
> before I arrive.  Please call attention to any
> additional problems so they can
> be attended to."  If you don't mail cards, you could
> politely give this
> information on the phone right after the tuning is
> scheduled.
> 
> So the number of times I am bothered by noises, or
> have to clear the piano top,
> are in the small minority.  And I love it!
> 
> Once in a while the customer will take me to the
> piano, oblivious to the fact
> that it is still covered with stuff.  I simply say,
> "OK, we'll need these
> things off the piano so I can tune it."  Invariably
> they begin clearing it off,
> and I help do it.  I don't mind helping, but I don't
> want to do it all myself
> if I don't have to.
> 
> Regards,
> Clyde
> 
> Ron Nossaman wrote:
> 
> > The most
> > frequently asked question I get is "Do you have
> enough light?", followed by
> > "Do you need the stuff off of the top?", followed
> by "Can I help you pull
> > it out from the wall?". Only occasionally does it
> occur to anyone I haven't
> > already discussed it with that I might actually
> need to be able to HEAR
> > what I'm doing.
> 
> _______________________________________________
> pianotech list info:
https://www.moypiano.com/resources/#archives


__________________________________________________
Do you Yahoo!?
Yahoo! Web Hosting - establish your business online
http://webhosting.yahoo.com