Friends, Suppose you did some tuning or other work on a piano and the unhappy customer decided to call another piano tech the next time and then complained to them. Would you want that tech to let you know? Several days ago I went to tune a piano, where the customer complained about the previous tech, who had tuned the piano for years previously, but now the customer feels that the tech just doesn't care much about piano service anymore and is more interested in selling pianos. I feel I would be doing that tech a favor by passing on the information. Or, would I be making my own name "Mud"? The last thing I would want is to be perceived as thinking I'm better. If someone had a complaint about my work, I would want to know! Thoughts? Regards, Clyde Dave Davis wrote: > If my work was unacceptable I'd rather not be paid for it.
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