Renner is absolutely an outstanding company. They produce the highest quality, best designed action parts I have ever seen. I have a preference of Able hammers over the Renner hammers, but all in all I never rebuild an action with anything else. I have also always received excellent service from them. I now consider myself as a permanent client for Renner. Rob Goodale, RPT Las Vegas, NV ____________________________________________________________________________ ______________________ Greetings list members, All too often good news goes unspoken or unrecognized. Not this time! Yesterday afternoon I called Renner and reported that I had a damper action which was missing one complete lever from my order. I expressed to them that this job needed to go out right away. To their credit they over-nighted me one complete lever which I received before 12:00 noon today! This is quite an example of exemplary service. I thought you all should know! Greg Newell Greg's piano Forté
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