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Greetings list members,
All too often good news goes unspoken or unrecognized. Not this=
time!
Yesterday afternoon I called Renner and reported that I had a=20
damper action which was missing one complete lever from my order. I=20
expressed to them that this job needed to go out right away. To their=20
credit they over-nighted me one complete lever which I received before=20
12:00 noon today! This is quite an example of exemplary service. I thought=
=20
you all should know!
Greg Newell
Greg's piano Fort=E9
mailto:gnewell@ameritech.net=20
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