---------------------- multipart/alternative attachment In a message dated 5/9/03 3:57:11 AM Pacific Daylight Time, cedel@supernet.com writes: > > It's the piano buyer that needs education. If any of my customers suggest > they might soon be looking for a piano replacement or if I suggest that it > is time they replace their piano, I often offer to help them in their > decision so they don't hop out of the frying pan and into the fire. This > doesn't happen that often, and I have never set up a price structure to > get reimbursed for the time it takes, although I wish I could. Anyone > have a way that works? > > Clyde, I will charge an hourly fee based on my tuning charge to check out used pianos in homes, so how much it costs depends on how much inspection is required--usually based on age and condition of the instrument. If they are regular clients of mine with an old beater who are looking for a "fresh replacement", I will usually suggest a few instruments that might be a good fit for their family. I normally don't feel it necessary to check the instrument out, especially if I trust the dealer and/or salesperson. I work primarily with customers looking for low to mid-range models for home use, which is what I assume you are doing as well. I don't generally take money from stores for customer referrals. I prefer to look at the bigger picture: client trust, long-term customer, good customer word-of mouth. Taking money from both ends of a deal strikes me as being slightly sleazy. It comes down to a question of "who do you represent:" dealer or client? If it's a huge deal and I bring the customer in, work with them, and they buy, that's a different matter, but it hasn't happened yet. If it does, I will accept my commission, but I will not ask the customer for a service fee. Probably more than you asked for, but that's my few shillings, for what they're worth, Dave Stahl ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/be/71/18/5c/attachment.htm ---------------------- multipart/alternative attachment--
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