Hello Don - I've frequently found, when being asked to tune a piano for the first time, that it's anything up to a semi-tone flat. This I can't abide and, if the piano merits it (and considering it was built to withstand the tension of A = 440) I jolly well bring it up to pitch there and then. I have great success in doing this with no repercussions. The piano sounds so much better - it actually almost says "thank you!" Sometimes I get one or two broken strings - but that's rare. And it's all done in 90minutes flat. As for your 4-5 cents flat I work with the London Philharmonic and such people and to tune anywhere short of A = 440 would be courting a walk-out! Michael G (UK)
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