Complete Regulation for the Grand Piano

[David Love]

It is a dealer problem.  Some dealers are very concientious about prepping
their pianos and some are not.  What's surprising is that so little is
often done on the "Standard of the Industry" piano, where price and markup
justify spending some time and money to get the piano up to speed.  The
other issue is who the dealers hire to work on the pianos.  A thorough prep
not only requires time, but developed skills and experience.  Dealers are
often not willing to pay for an experienced (read more expensive) tech even
for their expensive instruments.   At present it is a dealer problem, but
could be dealt with by the manufacturer.  Yamaha pianos come out of the box
much closer to ready than Steinways. 

David Love
davidlovepianos@earthlink.net


> [Original Message]
> From: Mark Davidson <mark.davidson@mindspring.com>
> To: Pianotech <pianotech@ptg.org>
> Date: 7/2/2004 4:14:48 AM
> Subject: Complete Regulation for the Grand Piano 
>
> >><<  After all, it's brand new and costs as much as a car!  Why
> >>should I have to pay another $500 or maybe even $840  (12 hrs. times
> >>$70/hr.?) >>
>
> Ed Foote wrote:
> >Because it needs it.  The problem here is that the sale people in
> dealerships
> >don't usually inform the customer that any new piano will go out of
> >regulation.  It doesn't help the sale's pitch!
>
> But he's not talking about it "going out" he's talking about it being out
> from the get go.  Brand new.  NEW.  Not used. After 6 months,
> a year, yes I would agree, but not when it's still on the floor of
> the dealership or has been in the customer's house for 1 day.
>
> Dealers don't inform the customers because they know they can
> get away with not doing this work most of the time and pocket
> the cash.  Period.  If they informed the customer, then the customer
> would rightly expect them to either fix it or discount it.
>
> -Mark
>
>
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