Complete Regulation for the Grand Piano

[Kerry Cooper]

If dealers did not discount the sale as they do in Australia then they could
have the piano properly regulated before it was sold.

If they want to give huge discounts, then they should add delivery costs
which would include; complete regulation, tuning, delivery. Car dealers do
it, why not piano dealers?

Kerry Cooper
Brisbane Australia

-----Original Message-----
From: Mark Davidson [mailto:mark.davidson@mindspring.com] 
Sent: Friday, 2 July 2004 9:15 PM
To: Pianotech
Subject: Complete Regulation for the Grand Piano 

>><<  After all, it's brand new and costs as much as a car!  Why
>>should I have to pay another $500 or maybe even $840  (12 hrs. times
>>$70/hr.?) >>

Ed Foote wrote:
>Because it needs it.  The problem here is that the sale people in
dealerships
>don't usually inform the customer that any new piano will go out of
>regulation.  It doesn't help the sale's pitch!

But he's not talking about it "going out" he's talking about it being out
from the get go.  Brand new.  NEW.  Not used. After 6 months,
a year, yes I would agree, but not when it's still on the floor of
the dealership or has been in the customer's house for 1 day.

Dealers don't inform the customers because they know they can
get away with not doing this work most of the time and pocket
the cash.  Period.  If they informed the customer, then the customer
would rightly expect them to either fix it or discount it.

-Mark



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