> Dealers don't inform the customers because they know they can > get away with not doing this work most of the time and pocket > the cash. Period. If they informed the customer, then the customer > would rightly expect them to either fix it or discount it. > > -Mark That's why it's best to work for an honest dealer; anybody who's really doing the business with honesty and excellence will have the pianos on their floor prepared well; it's a no-brainer for expensive pianos: you just tune them, and the reaction is usually positive, yet muted; you prepare them properly, with focus, and the reaction can be overwhelming. The better the player, the more overwhelming the reaction to a well-prepared piano. Daivd Andersen
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