John Formsma said: "I do plan to buy the labor booklet from PTG which will probably give me the answers to my questions, but I'm never thinking about it from 9-5." John, First of all, the Repair Labor Guide is your answer to the query of "time for regulation". It is available from The Randy Potter School of Piano Technology. Secondly, most of the items you listed have to do with reconditioning, NOT regulation. Regulation is adjusting and refining the tolerances of movement of the piano mechanism, only. Personally, I would charge your hourly rate, whatever that may be. Beginners, etc., should have a lower hourly rate. This will help offset the longer times to do jobs. Fair is fair. After all, you did put in the time, so you should be compensated for it. A serious chat with the dealer should produce an equitable agreement. Best Regards, Joe Garrett, RPT, (Oregon) Captain, Tool Police Squares Are I
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