Dampp-Chaser Concerns

[Roger Wheelock]

Dear Mr. Cromwell,

Either myself or Becky Baldwin would be glad to assist you with any
challenge you might be facing in the field.  Our number is 800-438-1524.
My email address is roger@dampp-chaser.com and Becky's email address is
becky@dampp-chaser.com.  I don't believe there is anything serious going on
with your customers system.  We would be glad to help.

Roger

Roger Wheelock, VP
Dampp-Chaser Corp.

----- Original Message -----
From: "Richard Cromwell" <rcromwell1@msn.com>
To: "'Pianotech'" <pianotech@ptg.org>
Sent: Sunday, March 21, 2004 10:17 PM
Subject: Dampp-Chaser Concerns


>
> I recently installed a 7-part 2 tank system into a Bosendorfer 7ft. The
> client called and is concerned that the system is drying out his piano. He
> thinks that heater bars are too hot (he says they are too hot to touch for
> even a few seconds). He mounted a hygrometer under the soundboard for a
few
> hours and says it is reading 35%. Has anyone ever had problems with a
system
> malfunctioning and demolishing a piano? The client has since unplugged the
> system until I can get out there to look at it, but I don't really know
what
> to look for.
>
>
>
> Does anyone have any ideas or comments?
>
>
>
> Rick Cromwell
>
> Cromwell's Piano Service
> _______________________________________________
> pianotech list info: https://www.moypiano.com/resources/#archives
>
>