Luxury Items

[James Grebe]

Jim Harvey's quotes.  I yearn back to the days when a guy would go to a
class of Jim Harvey's and hear one of the most intelligent, witty, and
informed honest techs around.  Hope he is doing great in private practice.
Jim
James Grebe
Piano-Forte Tuning & Repair
Creator of Handsome Hardwood Caster Cups
WWW.JamesGrebe.com
1526 Raspberry Lane
Arnold, MO 63010
BECOME WHAT YOU BELIEVE!
pianoman@accessus.net
----- Original Message ----- 
From: "Ron Nossaman" <rnossaman@cox.net>
To: "Pianotech" <pianotech@ptg.org>
Sent: Tuesday, October 05, 2004 9:32 PM
Subject: Re: Luxury Items


>
> >And I, damned sure, ain't no cheap date!<G> I'm always amazed and
dismayed
> >at a lot of techs. devaluing themselves. I'd rather have a few good
> >clients that don't mind the price, but want GOOD, then a whole bunch of
> >penny pinching, el stupido types that wouldn't know a tuning from a pile
> >of dog poop!<G>
> >Best Regards,
> >
> >Joe Garrett, R.P.T.
>
> Joe,
> Yea, but that's surely going to limit your market and maximize your
> aggravation. Are you sure you're up to it? I'm reminded of an immortal
(for
> me, anyway) Jim Harvey line to the effect that "the customer is seldom, if
> ever, right". We all know that's the case, but it's a hard road, presuming
> to rely on performance over the induced impression of service. Still, it
> appeals...
>
> Hi Jim, how's it?
>
> Ron N
>
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