Steinway factory whippens

[Ron Nossaman]

>Oh, crud.  Monday when I ordered parts, Shannon said it would be a week, 
>maybe two, because there were no whippens on the shelf and they were 
>awaiting a new shipment.  So, I was really surprised when the UPS truck 
>pulled up on Friday with a package from S&S.  I'm not quite done with key 
>bushings--I would've been done if I had known the parts were going to be 
>here so soon.  :-)  Dang, did I get some of your rejects, Dale?   I guess 
>I'll find out this week.......
>
>Barbara Richmond


Awaiting a new shipment??? Shipment from where? Didn't they spend a 
gazillion bucks a few years back to upgrade (or replace) their old in-house 
action parts fabrication equipment to eliminate just these kinds of 
problems? Have they now decided they can't make their own parts after all 
and are having someone else not make them instead? I'm apparently out of 
touch. What's the story here?

Ron N