This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment After working on salary for the big stores for 10 years and then 32 = years independent, I have found that mailing is a waste. You still = have to talk to them on the phone. I keep all my past clients on my = list. Even after 10 years with no tunings from them you can still = re-book them for a tuning. Calling clients is better than sitting on = your hands waiting, and it does pay in the long run. Always keep your = voice on the phone upbeat and optimistic. James Grebe Piano-Forte Tuning & Repair Creator of Handsome Hardwood Caster Cups WWW.JamesGrebe.com 1526 Raspberry Lane Arnold, MO 63010 BECOME WHAT YOU BELIEVE! pianoman@accessus.net ----- Original Message -----=20 From: Alpha88x@aol.com=20 To: pianotech@ptg.org=20 Sent: Tuesday, September 21, 2004 9:53 PM Subject: Customer call backs/reminders Gretings, I have been thinking about calling back customers and = reminding them to get their pianos tuned. I occasionally send out = reminder cards at the request of the customer, however, I find something = repulsive about calling to find/keep work . I was just wondering how some of the folks on this list = handle keeping and developing steady customers. Are steady regular = customers something that will transpire over time, because the customer = will like the tuning I put on their piano, or is it something that I = must put effort into ie. phonecalls, postcard reminders? Thanks in advance, Julia Gottchall, Reading, PA ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/ce/d5/9a/de/attachment.htm ---------------------- multipart/alternative attachment--
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