Just an idea...

[James Grebe]

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Hi,
I have been handing out brochures for over 30 years about tuning, why =
they go out of tune, pitch raising, selection of pianos.  Generally it =
has done almost no good.  You can explain something to a person for 154 =
minutes and they will turn back around and say they no nothing about =
what you just explained to them.  People want to remain 'stupid".  Two =
days ago I had a first time client, Baldwin spinet.  She let me in and =
then promptly left to take kids to school.  I asked her before she left =
if she wanted the piano at A-440 and if it was drastically low it would =
take more than one tanning to keep it stable.  She said do it.  She came =
back just as I was putting the piano back together an hour later.  It =
was 90c low and no strings broke, hooray.  I was telling her that it =
should be tuned in 2 weeks and then 3 months.  What, she says?  Well we =
cannot afford that.  I knew right away that was a lost cause.  Win some =
lose some.
Jim
James Grebe
Piano-Forte Tuning & Repair
Creator of Handsome Hardwood Caster Cups, piano benches, writing =
instruments
(314) 608-4137
WWW.JamesGrebe.com
1526 Raspberry Lane
Arnold, MO 63010
BECOME WHAT YOU BELIEVE!
pianoman@accessus.net
  ----- Original Message -----=20
  From: Piannaman@aol.com=20
  To: pianotech@ptg.org=20
  Sent: Thursday, April 07, 2005 1:40 AM
  Subject: Just an idea...


  List,

  I know many of us get frustrated at times trying to explain to =
customers WHY their pianos should be serviced more frequently.  I've had =
a few experiences lately that have caused me to try to think of ways to =
clue customers in while covering my butt at the same time.  I thought of =
writing a flyer to hand to customers that has a bit about reasons pianos =
go out of tune, a few lines about pitch raising, weather changes, =
regulation, etc., etc., etc.  Not quite as detailed as the PTG =
Bulletins, but broader in scope. =20

  Then I thought that perhaps a collective effort from this list might =
benefit us all.  There is an incredible amount of brainpower, skill, and =
willingness to share here in this forum.  Too idealistic sounding?  Any =
thoughts on a cooperative effort like this?

  Just thought I'd toss it out there.  I'll probably be working on =
something along these lines that I'll share with y'all when I get enough =
time.

  Dave Stahl
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