One more tuning question...

[Terry]

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FWIW, I didn't write that, although I did respond to it.

Julia stated:  "If a piano is below that, I inform the customer that it =
is flat and explain that I can either tune the piano where it is or it =
will need to be pulled up ..."

When I run into a piano that is significantly flat, I inform the =
customer that it is flat and explain that it needs a pitch raise to get =
it up to the proper pitch and that it will cost $X above and beyond the =
regular tuning fee. If they ask about this, then I will state that an =
option is to tune it where it lies - but if they just say okay, and they =
usually do, then I start my pitch raise.

As I stated before, so often when the piano is flat it is because it has =
not been tuned in years. And often it drops in pitch unevenly - you are =
going to have to do a pitch adjustment anyway. So yes, I do push to some =
extent the piano owner to tune it at A440.

But hey, I'm really not heartless. If it's some little old lady and she =
tells me some story about fixed incomes and she only has $85 and the =
piano is 25 cents flat in the bass and 50 cents flat in the middle and =
75 cents flat in the treble, I'll still tune it for her for $85. I'd =
likely run through it doing some blind pitch adjustments and then do the =
best I could with a tuning pass and end up somewhere 25 to 50 cents =
flat. But I really do hate to do that. You just know that her =
Juliard-trained granddaughter will show up next week, play the piano, =
and say "grandma, I thought you said you just had this piano tuned?"

Terry Farrell

  In a message dated 2/19/05 2:36:03 PM Pacific Standard Time, =
terry@farrellpiano.com writes:


    Do you do all these 440 tunings out of the goodness of your heart or =
charge for the pitch raise, follow up tunings, broken strings etc. cause =
most poeple dont want any extra expenses...just so we can play it =
syndrome.




  Greetings,=20


                 I tune every piano that is possible to tune at A440 to =
A440; by possible to tune at A440, I mean within 2-3 cents of A440. If a =
piano is below that, I inform the customer that it is flat and explain =
that I can either tune the piano where it is or it will need to be =
pulled up ...a pitch raise pass to get it to A440. Then I charge =
accordingly. Some pianos require a tuning with a second pass in the =
midrange; some take one full pass plus a second pass in the midrange =
then tune...still yet others will require 2 full passes then tune and =
some even require 2 passes and a 3rd pass in the midrange and then tune. =
It depends; depends on what the customer wants.=20

  Julia,=20
  Reading, PA     
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