No Shows - was: reminders

David Love davidlovepianos@comcast.net
Fri, 6 May 2005 13:54:54 -0700


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I just had someone forget our appointment and the rescheduled one.  I
did leave them a bill.  Funny, I haven't heard back yet.  No money no
apology, no nothing grrrrrrrrrrrrrrrrrrrrrrrr.
 
David Love
davidlovepianos@comcast.net 
-----Original Message-----
From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On
Behalf Of Matthew Todd
Sent: Friday, May 06, 2005 9:23 AM
To: Pianotech
Subject: No Shows - was: reminders
 
Do any of you still insist on a service call fee even if no one is at
home for the appointment?
As a private piano instructor, my monthly fees for lessons are a flat
rate, whether the student chooses to attend or miss his/her lesson.  My
fees are not lowered or refunded for missed lessons.  I also require a
two week notice when a parent tells me that their child is quitting.  So
that means they are financially responsible for the next two weeks
whether they choose to attend or miss.  That gives me time to replace
'em, without losing income.
I was just wondering if there was any way to incorporate this with our
clients.  Probably not, but I wanted to ask if it would be legal.
 
Matthew Todd
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