This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Matthew, In NY to legally charge one needs to inform the customer in writing = (just like the dentist does on the flip side of that appointment card = you get when leaving the office) that there will be a charge for a = missed appointment. I personally don't think it's worth the ill created = to charge for missed appointments. Rob E. ----- Original Message -----=20 From: Matthew Todd=20 To: Pianotech=20 Sent: Friday, May 06, 2005 12:23 PM Subject: No Shows - was: reminders Do any of you still insist on a service call fee even if no one is at = home for the appointment? As a private piano instructor, my monthly fees for lessons are a flat = rate, whether the student chooses to attend or miss his/her lesson. My = fees are not lowered or refunded for missed lessons. I also require a = two week notice when a parent tells me that their child is quitting. So = that means they are financially responsible for the next two weeks = whether they choose to attend or miss. That gives me time to replace = 'em, without losing income. I was just wondering if there was any way to incorporate this with our = clients. Probably not, but I wanted to ask if it would be legal. Matthew Todd -------------------------------------------------------------------------= ----- Do you Yahoo!? Make Yahoo! your home page ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/04/a6/89/a2/attachment.htm ---------------------- multipart/alternative attachment--
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