acceptable pin torque (grey market)

[Joe And Penny Goss]

But Michael. this is a NEW piano. Surely you jest.
Joe Goss RPT
Mother Goose Tools
imatunr@srvinet.com
www.mothergoosetools.com
----- Original Message ----- 
From: "Michael Gamble" <michael@gambles.fsnet.co.uk>
To: "'J Patrick Draine'" <draine@comcast.net>; <pianotech@ptg.org>
Sent: Friday, September 02, 2005 1:53 PM
Subject: RE: acceptable pin torque (grey market)


> Sounds like a candidate for CA
> Michael G.(UK)
> 
> -----Original Message-----
> From: J Patrick Draine [mailto:draine@comcast.net] 
> Sent: 02 September 2005 17:43
> To: Pianotech
> Subject: acceptable pin torque (grey market)
> 
> List,
> I'm wondering what torque level you would consider "unacceptably low"  
> for a recently purchased used piano.
> I've got a customer who unfortunately did business with the local  
> Armory Sale carpetbaggers. After finding the Strauss & Son (China  
> manufactured) upright unacceptable they "traded up" to a 30 year old  
> grey market Yamaha U3.
> The soundboard sprouted cracks during the winter, and when I tuned it  
> last week (cracks invisible now at current high humidity levels)  
> found the tuning pin torque to be quite low. Yes, it "took" my tuning  
> but I'm very worried about its condition in the heating season.
> I didn't have my torque wrench with me for measurements but  
> experience tells me that it will enter the "nearly torque-less" realm  
> in another winter or so.
> I will go back to get exact measurements -- anyone have suggested  
> torque parameters for when one should urge a customer to seek further  
> redress on their "warrantied" purchase?
> 
> Patrick Draine 
> 
> 
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