President's Message

[Ron Nossaman]

> I don't think you need to regret your <snipped> comments, sir, BUT...... 
> I will suggest a small change:
> 
>> <SNIP>
> 
> 
>>  Not every customer is worth having.
>> Ron N
> 
> 
> Perhaps that could be "not every customer is worth having more than 
> once"... maybe.
> It's far more satisfying to "fire" a customer after having done your 
> best (and collected) than to let them get away for free, still 
> badmouthing you anyway.

Right, or "Not every customer is worth keeping". Point taken.


> Years ago I did a cosmic mini-tech called "Let's NOT Find Out", based on 
> the premiss that WE have to set our priorities, and reality windows, and 
> balances, and sometimes we just have to say "NO!". The comment cards 
> were all over the place, but I had fun! (someone on this list fell 
> asleep.... remember?)
> 
> Guy

Get yourself a meter long laminated maple stick to flail around with 
during presentations. Keeps 'em awake.


<G>
Ron N