Lesson learned but lack of ethics

[Tvak@aol.com]

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In a message dated 9/23/05 11:14:12 AM, lclgcnp@yahoo.com writes:


> 2)I do not want to try to explain to the customer that
> it needs a second application, that may not work
> either, and I need more money for this.
> 

Now, I'll admit I'm a poor businessman, but it seems to me that this is 
ethically questionable.

If I should find that the piano needs a second application to get the job 
done then I do it on my own time.   I quoted them a price (of which the ethics 
has already been discussed) and that's all they're going to pay.   If I have 
done my job so poorly that I don't get the promised result then I'll do it again. 
  Why make the customer pay for your inefficiency? 

T Sivak
Chicago

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