Repair and Tuning of Estey Baby Grand

[Joe And Penny Goss]

Hi Conrad,
A few years back  one of the convention classes had the title of '182 ways
keys stick' or something like that. The class  found 5 more for 187  O:((
Joe Goss RPT
Mother Goose Tools
imatunr@srvinet.com
www.mothergoosetools.com
----- Original Message ----- 
From: "Conrad Hoffsommer" <hoffsoco@luther.edu>
To: "Pianotech" <pianotech@ptg.org>
Sent: Monday, September 26, 2005 8:00 AM
Subject: RE: Repair and Tuning of Estey Baby Grand


> At 06:40 AM 9/26/2005 -0700, you wrote:
>
> >Simply advise them that there are several reasons why a key may not
> >work.  Some are simple and quickly remedied, some are more
> >involved.  Until you can assess the situation you won't be able to give
> >them (or yourself) a definite course of action.
> >
> >
> >David Love
> >davidlovepianos@comcast.net
>
>
> Yup!
>
> There are very few piano maladies which can be correctly diagnosed over
the
> phone. You may be given clues by the customer's description and some of
> them might even be _good_ clues.
>
> One time, when I had more time on my hands, I started compiling a list of
> conditions which a non-technician might describe as "stuck key", or as
your
> customer says "doesn't work".  I quit at 50.
>
> Assume nothing: expect anything...
>
>
>
> >From: Robert Finley [mailto:rfinley@rcn.com]
> >Sent: 26 September 2005 01:43
> >To: pianotech@ptg.org
> >Subject: Repair and Tuning of Estey Baby Grand
> >
> >I have been asked to tune someone's Estey baby grand piano. The owner
told
> >me that one of the notes on the piano doesn't work, but I have absolutely
> >no information about the problem, and will have to wait until I see and
> >inspect the piano. I assume I will have to fix the problem before I start
> >the tuning, but wonder how I should approach this.
> >
> >I presume I will take the action out, compare the action of the faulty
> >note with its neighbor's, and diagnose and fix the problem. I am not sure
> >what supplies and parts I should bring along in order to repair the note.
> >There could be dozens of reasons why the note doesn't work, involving any
> >of dozens of parts. Maybe there will be a broken part that cannot be
> >repaired, and a new one has to be ordered (if it is even possible to get
> >replacement parts for this brand of piano or something close), so the
> >problem couldn't be fixed there and then. Please could you advise me how
I
> >should deal with this problem so that I can keep the customer satisfied
> >and happy? Thank you very much.
> >
> >Robert Finley
>
>
>
> Conrad Hoffsommer - Keyboard Technician
> Luther College, 700 College Dr., Decorah, Iowa 52101-1045
> 1-(563)-387-1204 // Fax 1-(563)-387-1076
>
> - Right now, I'm hoping to live until my age matches my golf score,
> - Until then, I'll have to be content to have my IQ match my handicap.
>
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