Leave your ego at the door

[Porritt, David]

I agree with you Phil.  It's his piano.  He paid for it, he should have
it as he wants it.  It's so easy to forget that.

dp

David M. Porritt
dporritt@smu.edu

-----Original Message-----
From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On
Behalf Of Phil Bondi
Sent: Thursday, January 12, 2006 7:35 PM
To: Newtonville
Subject: Leave your ego at the door

Hi all.

Just returned from a client with a C-3. This is the 3rd time I'm back 
for the same thing:

making it brighter..only today, I voiced back 'slightly'(his words, not 
mine) a 3-octave range to make him even happier(if that's humanly
possible).

Well, I have to say, it is without a doubt the loudest C-3 I have ever 
heard..and probably most of the people reading this also. I am convinced

this client has a hearing loss that starts somewhere around 1k.

but - he's happy.

would I do this to another piano to make a client happy?

Yes.

That has to be the bottom line. What I did to this piano goes against 
the grain of what I have been taught and from what I have learned from 
all of you about voicing. The voice he was after for his instrument 
resembles the ever-popular 'bucket of broken glass' sound that the 
majority of us want to avoid 'making' and spend more time 'correcting'.

He's happy, and that is the bottom line.

This is not a self-serving post..although it may be coming across that 
way. This client was referred to me from another tech who was unwilling 
to make him happy because what this client wanted goes against the other

tech's grain.

Mine too, but the client is now happy.

-Phil Bondi(Fl)


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