Last Minute Cancellations?

Ron Nossaman rnossaman@cox.net
Fri, 13 Jan 2006 13:25:31 -0600



> 7 AM?  Jeezzz...that would be a little irritating.
>  
> Dave Stahl

Why? You'd already be up, if not conscious, getting ready for the 
day's tuning. I'd much prefer being called at 7:00, or even 6:00, 
than to drive way too far for three scheduled tunings (because she 
WAS a regular customer), to be told when I arrived that one of them 
had canceled, and would contact me later. I explained that three 
didn't really pay for the trip, but I now have two, and a lone 
tuning waiting out here forever for my next trip - should I ever 
make it. If she had called me that morning, I would have spent the 
day in the shop doing some good, and made the trip when it generated 
enough income to be worth it. None of these people, of course, have 
the dimmest concept that someone arbitrarily wasting our time costs 
us income - even after spending the time and gas to GET there.

Ron N

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