One Piano Per....??

[pianotune05@comcast.net]

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Hi Dave,
I don't drive unfortunately, but the sign on the car is a great idea.  As for cold calling, I simply ask if they want to schedule a tuning.  If they have a tuner, I'll apologize and go on to the next one, nothing dishonest about that.  I wouldnt undercut another tuner, but if a customer came to me for a better rate, I'd do it, and have already.  This place asked if I'd give them a discount, and I said I would.  Right now I need work and the opportunity to hone the skills I"ve learned thusfar.   Its a tough world out there, and I don't see any techs. throwing work my way.:) tech s that already know I'm in this and who have promised "oh yeah, I'll send customers I don't want your way."  all talk.

Marshall

-------------- Original message -------------- 
From: "David Ilvedson" <ilvey@sbcglobal.net> 

Nothing wrong with a magnetic sign on your car...we are assuming you can do the work...anyone can hang out a shingle & public beware...

David Ilvedson, RPT
Pacifica, California






Original message
From: pianotune05@comcast.net
To: "Pianotech List" 
Received: 1/18/2006 12:37:53 PM
Subject: Re: One Piano Per....??


Well all pianos need tuning if they haven't been tuned.  Calling to simply ask to schedule a tuning isn't deceiving a potential customer.  If they have one, the'll tell me, or they'll discuss it with the person who handles piano tuning.  

As for undercutting etc.  If a customer comes to me and asks for a better rate I'll do it.  My wife and I are in desperate financial circumstances, and I need the tunings.  I won't knowingly go to someone else's customer, but if that customer comes to me then that's different.  

As for joing the guild.  I'm in the process of getting my app filled out. etc.  If anyone here has a better idea than cold calling, I'm all ears, but I've done cold calling off and on for about 21 years.  I'm looking into door hangers as well.  
Marshall

-------------- Original message -------------- 
From: "Barbara Richmond" <piano57@insightbb.com> 

> I vote with Phil. There was someone with whom I teamed up with for a bit 
> (against my better judgment and later, much to my regret) and I witnessed 
> him making this type of call. It was not well received and because he 
> associated himself with me, I caught some flack. What a nightmare. I 
> disassociated myself from him as quickly as possible, not only because of 
> this, but because of some of his other dubious business practices (trickery, 
> etc.). I'm glad that episode of my life is past. 
> 
> Whew. 
> 
> Barbara Richmond, RPT 
> 
> 
> ----- Original Message ----- 
> From: "Phil Bondi" 
> To: "Pianotech List" 
> Sent: Wedn! esday, January 18, 2006 11:35 AM 
> Subject: Re: One Piano Per....?? 
> 
> 
> > 
> > 
> > James Grebe wrote: 
> > 
> >> That sounds like a good cold call tactic. 
> > 
> > OK - I've heard enough now. I need to comment: 
> > 
> > The Piano Technicians Guild Code Of Ethics - Rule#1: 
> > 
> > I will act honorably and in a professional manner. 
> > 
> > I'm sorry - I view cold calling and deceiving a potential client into 
> > thinking they need a piano tuned in violation of Code Of Ethics #1. 
> > 
> > Marshall, if you're not a member of the PTG, then may I suggest you do so. 
> > 
> > There are a number of people who are now reading this note from me who 
> > KNOW how strongly I feel about stepping on any toes - I simply won't do 
> > it..nor will I knowingly undercut another te! chnicians price to get the 
> > work. 
> > 
> > Bring it on, 
> > 
> > -Phil Bondi(Fl) 
> > 
> > _______________________________________________ 
> > Pianotech list info: https://www.moypiano.com/resources/#archives 
> > 
> 
> 
> _______________________________________________ 
> Pianotech list info: https://www.moypiano.com/resources/#archives 
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