TERRIFIC MARSHALL
AS SOON AS YOU CAN ARRANGE IT----TAKE THE TUNING TEST AND DON'T BE CONCERNED. EVERYON IS PULLING FOR YOU. YOU ARE GOING TO GET THERE.
RON MAY
>
> From: pianotune05@comcast.net
> Date: 2006/01/27 Fri AM 09:55:32 EST
> To: Pianotech List <pianotech@ptg.org>
> Subject: Re: GAINING CONFIDENCE FOR MARSHAL
>
> Hi Ron,
> i"m anxious to join thePTG, and yes, can't wait until I master the repairs as well so I can become an RPT. That's my goal by all mean, and I can hardly wait. The awesom part is, when I went out of town a couple of weeks ago, the RPT there said that I was well on my way after hearing me tune a temperment, and said that aside from his small tweak, it was very good, passing if I were taking an RPT exam. Isn't that encouraging.
>
> I use our city bus system, and today I'll be out and about headed to the thrift store to work on strip muting a Jansen verdical piano and tuning it. If I see a church along the way, I'll stop and hopefully someone will be there. I like the in person approach, but it makes me nervous at the same time, an eye sight issue I think.
> Marshall
> -------------- Original message --------------
> From: <ronmay_rpt@bellsouth.net>
>
> > Hi Marshall and all you other associates
> >
> >
> > When and if you get involved with your PTG group. Get together with one of your
> > old RPT tuners, someone that has tuned at least 10 years. Have them listen tO
> > your tuning and if they say you are any where ready, go spend the (I Think
> > $90.00) and take the RPT tuning exam. The people giving the exam have only your
> > interest at heart and it will be the best money you have spent learning your
> > trade. Don't expect to pass it the first time through. Look at it as a learning
> > experience. As I recall about half fail it the first time. But you will come out
> > of the testing knowing your weak and strong areas. In other words the areas that
> > you need to concentrate. When you pass the exam you will receive a burst of
> > confidence the likes of which is hard to describe. You will probably find as I
> > and many other RPTs have discovered your income will immediately jump for no
> > other reason than the confidence you eminate and have in yourself. YOU
> > ASSOCIATED THAT ARE JUST DRAGGING YOUR FEET ARE HURT!
> > ING NO ONE BUT YOURSELVES.
> >
> > As for phone solicitation, I have done my share. It isn't fun. I don't like it
> > when someone calls me cold. I usually just hang up and it is deflating for the
> > one making the call.But remember Marshall, It isn't a cold call if someone else
> > opens the door for you such as ("HELLO MRS JONES, THIS IS MARSHALL, I JUST TUNED
> > A PIANO FOR YOUR FRIEND MRS. SMITH AND SHE TOLD ME YOU HAVE A PIANO AND MAY NEED
> > TO HAVE IT TUNED. IF THAT IS SO, COULD i HELP YOU WITH THAT.") The phone call is
> > no longer cold Mrs. Smith told you to call.
> >
> > Another trick I used in the beginning was to go to the criss cross directory at
> > the library and write down the names and address of four or five homes around
> > that ones that I would be tuning. I would then either call them or send them a
> > card telling them I was going to be in the area. There were times that I tuned
> > three pianos on one street in a given day.
> >
> > As the man said "Have a Plan and Work the Plan.
> >
> > Good Luck Marshal We are all watching you.
> >
> > Ron May,RPT (AND VERY PROUD OF IT)
> > >
> > > From: "pianotune05"
> > > Date: 2006/01/27 Fri AM 08:11:09 EST
> > > To: "Pianotech List"
> > > Subject: Re: prospecting for customers from an old pro
> > >
> > > Hi Ron,
> > > Thank you so much for your insight. I like your ideas especially of walking
> > > into a church, school etc. What is yoru take on cold calling by phone as
> > > well? Maybe you mentioned it, but I didn't see a post about what you were
> > > taught about cold calling. I'm going to that thrift store today to do a
> > > practice tuning on a Jansen, if I see a church etc. I'll try that approach
> > > and stop by. I"ll let you guys know what happened.
> > > Marshall
> > > ps. I agree with you about being late and telling them. Since I use our
> > > city bus system, I explain to anyone I meet whom I give a card to that I
> > > don't drive, etc, and they seem understanding and appreciative at the same
> > > time.
> > > ----- Original Message -----
> > > From:
> > > To: "Pianotech List"
> > > Sent: Thursday, January 26, 2006 10:59 PM
> > > Subject: prospecting for customers from an old pro
> > >
> > >
> > > > OK Marshall and list
> > > >
> > > > Now you are in my ball park from another life.
> > > >
> > > > Over my past many years I've done a number of things and 2nd only to being
> > > > one of the last students of Braid White one of my biggest assets in this
> > > > business has been sales and prospecting skills learned in several sales
> > > > positions. The best being the Life Insurance Industry and a lot of
> > > > training from a fellow every good salesman knows by the name of Dale
> > > > Carnagie. This training has helped me in building two very good and
> > > > successful piano service businesses. One in Columbus, OH and now again in
> > > > Vero Beach,FL and continues to help me everyday in this business.
> > > >
> > > > First of all the best sourse of business be it piano tuning or selling
> > > > cookies is that of a third party influence. Otherwise known as a referral.
> > > > Marshall you should never leave anyone's home without the name of several
> > > > of your customers friends that own pianos. "Mrs. Jones, I am just
> > > > beginning my piano tuning business and I need your help, Can you give me
> > > > the names of a couple of people you know that own pianos and may need them
> > > > tuned" Once you get them it is simple to call or send a card to the
> > > > referral and say "I tuned your friend Joe's piano and he suggested I
> > > > contact you"
> > > > When you get good enough to take care of Piano Teachers, ASK FOR a
> > > > referral to their students and give them a bunch of cards. IF YOU DON'T
> > > > ASK-YOU PROBABLY WON'T RECEIVE
> > > >
> > > > Second nothing takes the place of a cold call. As you are driving down
> > > > the street and pass a church or private school, Walk in the door with your
> > > > card in hand. Ask for who ever is in charge of the music department or
> > > > pianos tell them what you do and ASK FOR THEIR BUSINESS. I guarantee you
> > > > that no other technician has done that.
> > > >
> > > > Third make up a simple post card with your advertisement on it and mail it
> > > > to all the churches, nightclubs schools, etc.
> > > >
> > > > Fourth Take care of your customer like they are GOLD because they are.
> > > >
> > > > If you do these things, you will be further business wise in 1 year than
> > > > most will be in 5.
> > > > That is one reason that 20% of the salesforce sells 80% of the
> > > > merchandise.
> > > >
> > > > Fifth: Get Dale Carnagie's book "How to win friends and influence people
> > > > and practice what it says.
> > > >
> > > > Sixth: Do what my kindergarten Sunday School Teacher taught me to do with
> > > > my first Bible lesson:
> > > > "Do unto others as you would have them do unto you" If you are
> > > > running late for an
> > > > appointment, call them etc. etc. etc.
> > > >
> > > > Good Luck Marshall
> > > >
> > > > Ron May, RPT
> > > > Vero Beach
> > > >>
> > > >> From: "pianotune05"
> > > >> Date: 2006/01/26 Thu PM 10:24:57 EST
> > > >> To: "Cy Shuster" , "Pianotech List"
> > > >>
> > > >> Subject: Re: prospecting for customers
> > > >>
> > > >> Cy,
> > > >> Thanks. Do I need to be a member to access it? My membership app. is in
> > > >> progress everyone. I"m excited.
> > > >> Marshall
> > > >> ----- Original Message -----
> > > >> From: "Cy Shuster"
> > > >> To: "Pianotech List"
> > > >> Sent: Thursday, January 26, 2006 9:51 PM
> > > >> Subject: Re: prospecting for customers
> > > >>
> > > >>
> > > >> > Marshall,
> > > >> >
> > > >> > The PTG has a "Business Resource Manual" that answers many of your
> > > >> > questions:
> > > >> > https://www.ptg.org/store/product_info.php?cPath=26&products_id=74
> > > >> >
> > > >> > --Cy--
> > > >> >
> > > >> >
> > > >> >
> > > >> > _______________________________________________
> > > >> > Pianotech list info: https://www.moypiano.com/resources/#archives
> > > >>
> > > >> _______________________________________________
> > > >> Pianotech list info: https://www.moypiano.com/resources/#archives
> > > >>
> > > >
> > > > _______________________________________________
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> > >
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> > >
> >
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