List, Sept.15th,2005 I took delivery of a 1902 Schirmer upright from a woman who wanted it rebuilt. I had given her an estimate of total cost of which she paid half on the 15th and was to pay the balance when completed. I had said that I would try and have the piano done by Christmas 05, but as often happens, work schedual did not allow enough time to do that. I spoke with her just prior to Christmas, and she said to take as much time as I needed. In her defense, she never bugged me about the piano, and when it would be done. I finished it at the end of May , and spoke with her then to say that the work was completed. She needed to have a friend and her husband work out a time to pick it up, and was working a golf tournament on the weekend of June 2-4. She also told me that she had spent the tax refund that was to go towards the balance.That was the last time I heard from her. I left her a message about two weeks ago asking when she was comming to get the piano and pay the balance. No reply after two weeks. I called again two days ago, and told her I had another job comming in next week and needed the shop space, and would have to move her piano to a storage unit which would cost $150mo. plus $175 to move. Bingo! She left a message today reading me the riot act , telling me she just had a mastectomy, and the piano wasn't exactly the most important thing on her mind. I'm deeply sympathetic about this serious health crisis, but had no way of knowing that was the case. My messages to her were polite, and professional and without the benifit of a crystal ball. It was understood that payment was expected upon completion. I had intended to use the money from this job to take my family on a short summer vacation, and having already told my 9yr.old , felt under the gun. Help!!!! I need some advice on how to procede. Is there a way to mend this situation? Thanks, Rick Ucci/Ucci Piano -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20060701/e9f31fac/attachment.html
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