Service Refusal

[Wayne M. Williams]

Hello:
I have a 1920 or so Kranich and Bach Piano, and it is extremely hard to find 
parts for, and almost impossible to put the action back into the piano. 
Maybe I ought to tell the owner to forget it and get another cheap reliable 
upright. What do you think?

Wayne Williams
Schroon Lake
----- Original Message ----- 
From: "J Patrick Draine" <jpdraine at gmail.com>
To: "Pianotech List" <pianotech at ptg.org>
Sent: Tuesday, July 11, 2006 7:23 PM
Subject: Re: Service Refusal


> Yep, these are the times you wish you spent a little more time
> "pre-qualifying" over the phone. I had one a couple weeks ago was
> called for an appraisal and *possible* tuning. Fortunately he gave me
> enough information that I knew it might be a very short visit, but I
> was optimistic that I would be rendering a long neglected piano into
> playable condition that morning. The early 20th C grand was under a
> skylight that clearly had some leakage problems (some years ago), the
> finish was shot to hell, dampers hard as rocks from its soaking, etc.
> Fortunately the fellow already had a pretty good idea I would be
> declaring it DOA, so I told him the bad news, gave him the number of
> mover would remove it when they were ready to part with their favorite
> plane stand, collected my base minimum appraisal/evaluation fee, and
> went home to continue unpacking from my week in Rochester.
> Woops, rambling again,
> Patrick Draine
>
> On 7/11/06, Farrell <mfarrel2 at tampabay.rr.com> wrote:
>>
>>
>> I had a first today. I went to an appointment and refused to tune a piano